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Notice to Holders of Immigration Permits

This serves to inform all Holders of Immigration Permits in Zambia that the Department of Immigration, through the project called the Consolidated Immigration System, upgraded the Zambia Immigration Management System (ZIMS).

The upgraded system has among others, introduced a convenient digital card permit that has replaced the booklet type permit. This is in accordance with Statutory Instrument (SI) No. 9 of 2019. The new digital card permit will be printed on-demand at the respective offices where the application was processed.

All booklet type permits, other than the Residence Permit, will remain valid and will only be replaced with the digital card permit when applying for change of condition or extension of a permit. There will be no extra charge, other than the fee paid for the change of condition or extension.

However, holders of Residence Permits are now required to apply for replacement of the booklet type permit with the digital card permit, at the standard statutory fee for replacement/duplicate. The deadline for replacements is 30th April 2020. It should be noted that holders of Residence Permits who apply for any variation, such as change of occupation and change of company, will still need to pay for replacement of the booklet type permit, in addition to the variation application. To download the e-Services User Guide please click here

For clarification, kindly call us on +260 211 255282. You can also send your queries to